TYPE	WHEN?	HOW MUCH?
UK Next Day Delivery	Order before 9pm for next day delivery. This applies to working days and excludes weekends, bank holidays & public holidays. Order on a Friday – receive on Monday. Order on a Saturday or Sunday – receive on Tuesday.	£5.99 or FREE on orders over £150
UK Standard Delivery	Deliveries take up to 3–5 working days.	£3.99 or FREE on orders over £60

TYPE

WHEN?

HOW MUCH?

UK Next Day Delivery

Order before 9pm for next day delivery.

This applies to working days and excludes weekends, bank holidays & public holidays.

Order on a Friday – receive on Monday.

Order on a Saturday or Sunday – receive on Tuesday.

£5.99 or FREE on orders over £150

UK Standard Delivery

Deliveries take up to 3–5 working days.

£3.99 or FREE on orders over £60

CHRISTMAS DELIVERY

To receive your order in time for Christmas, we recommend ordering by the following dates:

Order by 16th December with UK Standard Delivery (3-5 working days)

Order by 22nd December with UK Next Day Delivery (order before 9pm)

Please note, this is subject to change due to high demand and potential courier delays.

RETURNS

ALL UK RETURNS COST £2.95 WHICH WILL BE MADE PAYABLE BY THE CUSTOMER

For more information on how to return, take a look at our Return FAQs here.

For your hassle-free return, just follow the steps below:

To make a return, head to our RETURN PORTAL or sign up for an account here to manage orders, make returns easily, and view tracking.

For UK customers, you may return your item(s) within 14 days of your order date. Refunds may take up to 10 working days to process.

EXCHANGES

We currently offer exchanges to UK customers.

Simply choose to exchange your item(s) on our returns portal — you can exchange your item for a different size or item, subject to availability.

Note: If the original item purchased was part of a promotion or discount, the exchange amount equals the original price paid. Exchanges may take up to 10 working days to process.

Earth Elements Bruna Bear Lookbook